Every Bovanique product is handcrafted in small batches in British Columbia, Canada. From formulation to packaging, everything is made with care and attention to detail right here in BC.

Yes. All Bovanique products are cruelty-free. We never test on animals.

Our products are mostly plant-based, but they do contain beeswax — which means they are not vegan. We source our beeswax responsibly and are transparent about every ingredient we use.

No. All Bovanique products are naturally scented using botanical essential oils only. We never use synthetic fragrances or artificial additives.

Our products have a shelf life of approximately 12 months after opening. For best results, store in a cool, dry place away from direct sunlight.

Orders are typically processed within 1–2 business days. During markets, holidays, product launches, or unusually busy periods, processing may take up to 5 business days. You’ll receive a shipping confirmation email with tracking information once your order is on its way.

Yes! We ship to all provinces and territories across Canada. Free shipping is available on all Canadian orders.

Yes. We ship to the United States at a flat rate of $12.99 CAD. Orders of $99 CAD or more qualify for free shipping to the US.

If your order hasn’t shipped yet, we’ll do our best to accommodate changes or cancellations. Please contact us as soon as possible at bovaniquebalms@gmail.com with your order number.

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at bovaniquebalms@gmail.com with your order number and photographs of the issue. We’ll resolve it promptly.

Your satisfaction genuinely matters to us. If you’re not completely happy with your purchase, please reach out within 30 days of delivery and we’ll review the situation and work toward a fair resolution.

Because every product is handcrafted in small batches and personal care items cannot be resold once opened, we generally cannot accept returns of opened products. However, we stand behind the quality of our products and will always work with you individually if there is a legitimate concern regarding product quality, damage during shipping, or an issue with your order.

If an unopened product needs to be returned, please contact us before sending anything back so we can confirm eligibility and provide return instructions.

A little goes a long way. Start with a small amount — about the size of a pea — and warm it between your fingertips before applying. You can always add more if needed.

Yes, we always recommend a patch test before first use, especially if you have sensitive skin. Apply a small amount to your inner wrist and wait 24 hours to check for any reaction. Discontinue use if irritation occurs.

Absolutely. Our products are designed to complement each other. If you’re unsure which combination is right for you, feel free to reach out — we’re happy to help.

We use botanical oils, plant butters and carefully selected essential oils. Every product includes a full INCI ingredient list on its product page so you always know exactly what’s inside.

Yes. We carefully select our ingredients with quality, consistency and responsible sourcing in mind. You can learn more on our Sustainability page.

Bovanique was founded by Lisa with a simple goal: to create thoughtfully handcrafted botanical products that transform everyday routines into meaningful moments of self-care. Every product is still made in small batches in British Columbia with the same care and intention as the very first jar.

Yes! We attend local markets in British Columbia throughout the year. Follow us on Instagram @bovaniquebalms for upcoming market dates and locations.

Yes. We welcome wholesale and retail partnership inquiries. Visit our Partner With Bovanique page to learn more and get in touch.