Refund policy

ALL SALES FINAL - NO REFUNDS

📦 Return Policy

Due to the hygienic nature of our handcrafted balms, all sales are final. We do not accept returns or exchanges on opened products.

🛡️ Quality Guarantee

While all sales are final, we stand behind the quality of our products. If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at bovaniquebalms@gmail.com with:

• Your order number
• Photos of the issue
• Description of the problem

We will gladly replace damaged or defective products at no cost to you.

⚠️ Important Information

Our products are for external use only and are not intended to diagnose, treat, cure, or prevent any disease. Always perform a patch test prior to use. Discontinue if irritation occurs.

📬 Contact Us

Website: Bovaniquebalms.ca
Email: bovaniquebalms@gmail.com
Instagram: @bovaniquebalms

We typically respond within 24 hours.